Privacy Policy
Last Updated: April 10, 2025
At ClearMindCare, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://clearmindcare.net/ (the "Site") or use our services.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Sign up for our newsletter
- Complete contact forms
- Request information or assistance
- Participate in surveys or contests
- Engage with our services
The personal information we may collect includes:
- First and last name
- Email address
- Phone number
- Mailing address
- Account login credentials
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and usage patterns. This information may include:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent on pages
- Access times and dates
- Geographic location (country and city level)
- Device information (type, model, screen size)
Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our Site. Cookies are small text files that are stored on your device when you visit a website. They help us provide and improve our services by:
- Remembering your preferences and settings
- Understanding how you use our Site
- Enhancing site functionality and performance
- Delivering relevant content and advertisements
For more detailed information about our use of cookies, please refer to our Cookie Policy.
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Site and services
- Process and fulfill your requests, orders, or subscriptions
- Send administrative information, such as updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, and events
- Conduct research and analysis to better understand our users' needs
- Develop and test new products and features
- Monitor and analyze usage patterns and trends
- Protect against, identify, and prevent fraud and other illegal activities
- Comply with our legal obligations
Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
- Consent: When you have given us explicit permission to process your data for specific purposes.
- Contractual Necessity: When processing is necessary to fulfill our contractual obligations to you.
- Legitimate Interests: When processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights and freedoms.
- Legal Obligation: When processing is necessary to comply with applicable laws and regulations.
Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, customer service, email delivery, and other similar services. These service providers are contractually obligated to use your information only as necessary to provide services to us and are prohibited from using or disclosing your information for any other purpose.
Business Transfers
If ClearMindCare is involved in a merger, acquisition, sale of assets, bankruptcy, reorganization, dissolution, or similar transaction or proceeding, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:
- Enforce our Terms of Use and other agreements
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing in connection with the Site
- Protect the personal safety of users of the Site or the public
With Your Consent
We may share your information with third parties when you have given us your consent to do so.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider:
- The amount, nature, and sensitivity of the personal information
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process the information and whether we can achieve those purposes through other means
- Applicable legal requirements
When we no longer need your personal information, we will securely delete or anonymize it.
Data Security
We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
In the event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by applicable law.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include:
- Access: You have the right to request copies of your personal information.
- Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: You have the right to request that we erase your personal information, under certain conditions.
- Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Object: You have the right to object to our processing of your personal information, under certain conditions.
- Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.
Email Communications
If you no longer wish to receive email communications from us, you can unsubscribe by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly. Please note that even if you opt out of receiving marketing communications, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect certain features or services of our Site.
Children's Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. However, we will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law.
Third-Party Links
Our Site may contain links to third-party websites, products, or services. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
ClearMindCareAttn: Privacy Officer
1976 White Rd
Camden SC 29020
United States
Email: info@clearmindcare.net
Phone: +1 (803) 724-5918
We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.